Privacy Policy

Information We Collect

When you use our stock market education platform, we collect information that helps us provide better learning experiences. This isn't just corporate speak – we actually use this data to improve our courses and make sure you're getting relevant content.

Personal Information You Share

When you sign up for our courses or contact us, we collect:

• Your name and email address for account creation and course access
• Phone number if you choose to provide it for course updates
• Educational background and experience level to recommend appropriate courses
• Payment information processed securely through our payment partners
• Questions and feedback you submit through our contact forms

Information We Collect Automatically

Like most educational websites, our system automatically collects some technical information:

• How you navigate through our course materials and which sections you spend time on
• Your device type and browser to ensure our platform works properly for you
• General location (city/province level) to provide relevant Canadian market examples
• Course completion rates and quiz performance to improve our curriculum

How We Use Your Information

We're pretty straightforward about this. Your information helps us run our educational platform and provide you with relevant stock market learning resources.

Specifically, we use your data to:

• Manage your course enrollment and provide access to educational materials
• Send course updates, market insights, and educational newsletters (you can opt out anytime)
• Improve our curriculum based on how students engage with different topics
• Provide customer support and answer your questions about stock market concepts
• Ensure our website security and prevent unauthorized access
• Comply with Canadian educational and business regulations

We don't sell your personal information to marketing companies or use it for advertising purposes outside our own educational offerings.

Information Sharing and Disclosure

We keep your information within our educational platform ecosystem. However, there are specific situations where we share data with trusted partners who help us deliver our services.

Service Partners

We work with carefully selected companies that help us run our platform:

• Payment processors for secure transaction handling (they only see payment details, not your learning data)
• Email service providers for course updates and educational newsletters
• Cloud hosting services that store course materials and ensure platform reliability
• Analytics tools that help us understand how to improve our educational content

Legal Requirements

Sometimes we're required to share information to comply with Canadian laws, respond to legal processes, or protect our platform and users from fraud or security threats.

Your Privacy Rights

Under Canadian privacy laws, including PIPEDA, you have several rights regarding your personal information. We take these rights seriously and make it easy for you to exercise them.

Access and Correction

You can request to see what personal information we have about you and ask us to correct anything that's inaccurate. This includes your course progress, contact details, and any preferences you've set.

Data Deletion

If you want us to delete your account and associated data, just contact us. We'll remove your personal information within 30 days, though we may keep some records for legal compliance purposes.

Communication Preferences

You can opt out of educational newsletters and marketing communications at any time. Course-related emails (like enrollment confirmations) will still be sent as they're necessary for our service.

How to Exercise Your Rights

To request access, correction, or deletion of your information, email us at [email protected] with "Privacy Request" in the subject line. We'll respond within 30 days and verify your identity before processing any requests.

Data Security and Protection

We use industry-standard security measures to protect your information. Our technical team regularly updates our security protocols and monitors for potential threats.

Technical Safeguards

• Encrypted data transmission using SSL/TLS protocols
• Secure server infrastructure with regular security updates
• Access controls limiting who can view your personal information
• Regular security assessments and vulnerability testing
• Backup systems to prevent data loss

Data Storage

Your information is stored on secure servers located in Canada, ensuring compliance with Canadian data protection requirements. We maintain physical and digital security measures at our data centers.

Data Retention

We keep your information only as long as necessary to provide our educational services and comply with legal requirements.

Active Accounts

While your account is active, we maintain your course progress, preferences, and contact information to provide continuous service.

After Account Closure

When you close your account, we delete most personal information within 30 days. We may retain some anonymized data for educational research and course improvement purposes.

Legal Retention Requirements

Some information, like payment records and tax documents, must be kept for specific periods as required by Canadian business and tax laws.

International Data Transfers

We primarily store and process your information within Canada. However, some of our service providers may be located in other countries with adequate privacy protections.

When we do transfer data internationally, we ensure:

• The receiving country has privacy laws comparable to Canada's
• Our contracts with service providers include strong privacy protection clauses
• Data is encrypted during transfer and storage
• You're informed if significant changes to data location occur

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your learning experience and ensure our platform works properly.

Essential Cookies

These are necessary for our platform to function – they remember your login status, course progress, and preferences. You can't opt out of these while using our services.

Analytics Cookies

We use these to understand how students navigate our courses and identify areas for improvement. This data is anonymized and helps us create better educational content.

Managing Cookies

You can control cookie settings through your browser preferences. Disabling certain cookies might affect some platform features, but won't prevent you from accessing course materials.

Changes to This Privacy Policy

We update this privacy policy occasionally to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

Minor updates, like clarifying existing practices or fixing typos, will be posted here with an updated effective date. We encourage you to review this policy periodically, especially before sharing new types of information with us.